Etesalat Innovations Services
ecommerce

EI Solutions enablement methodology

Adapting a structured approach for providing the best-fit infrastructure solution that fit the business user needs.

The following are services that can be introduced to the business-user to select from upon his preferences:
  1. Needs Capturing
  2. Solutions Design
  3. Technology & Infrastructure selection
  4. Development and QA 

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EI Care - Operations & Maintenance Services

Managing the after implementation aspects of maintenance and support through professional services options: 
  • Regular Maintenance contract - for carrying out the regular and/or the on-call maintenance support activities on site with selective SLA options

  • Outsourcing Skills - via Dedicated On-site support Engineers for long-term operations, maintenance and support activities.
  • Remote NOC operaions - by carrying out 24X7 Monitoring Services, responding to system alarms, resolving  technical issues, and if necessary, avail technical team on-site for doing the necessary support till the normal operations recovery.

Inquiry?
ecommerce
ecommerce

Consultancy Center

Advanced Services can be introduced by accessing EI Skill Center for consulting services such as:

Short/Long-term assignemnts

Customized training

Technical Assessments

Project Managment

Gap Analysis

These services are introduced by certified experts netowrk who have wide experience in the following domains and/or standards:
  • Managment Consultation
  • Technical Consultation
  • License Cost Optmization (Platforms, solutions and products) 
  • Customer Experience Managment (CEM)
  • Information Security Managment Systems (ISMS)
  • IT Service Managment (ITIL)
  • Process Enhancement (Six Segma)
     

Inquiry?