EI Solutions enablement methodology

Adapting a structured approach for providing the best-fit infrastructure solution that fit the business user needs.

The following are services that can be introduced to the business-user to select from upon his preferences:

EI Care - Operations & Maintenance Services

Managing the after implementation aspects of maintenance and support through professional services options:

Regular Maintenance contract - for carrying out the regular and/or the on-call maintenance support activities on site with selective SLA options
Outsourcing Skills - via Dedicated On-site support Engineers for long-term operations, maintenance and support activities.

Remote NOC operaions - by carrying out 24X7 Monitoring Services, responding to system alarms, resolving technical issues, and if necessary, avail technical team on-site for doing the necessary support till the normal operations recovery.

Advanced Services can be introduced by accessing EI Skill Center for consulting services such as:

Short/Long-term assignemnts

Customized training

Technical Assessments

Project Managment

Gap Analysis

These services are introduced by certified experts netowrk who have wide experience in the following domains and/or standards: