Smart Solutions & Technologies
Smart solutions toward success — four core technology domains, engineered end-to-end.
Explore Our Technology Domains
Select a domain to see the solutions, platforms and services within it.
IP Telephony
Integrate multiple voice and data networks into a single platform with Avaya IP Office™ and Avaya Aura®, scaling from 5 users to enterprise deployments across up to 150 locations.
Unified Communications
Unified messaging, video conferencing and desktop/mobile collaboration — powered by Avaya Aura® Messaging and Scopia® — for a consistent experience anywhere your teams work.
Contact Centres
Intelligent, personalized contact routing with Avaya Aura® Call Center Elite, matching customers to the right agent every time, regardless of location.
Call Accounting & Monitoring
Web-based call accounting that tracks telecom usage and spend across single or multi-site, multi-provider, TDM/IP/hybrid networks.
Call Recording
Reliable analogue, digital and VoIP call recording for quality assurance, performance monitoring, security and compliance.
IVR
High-capacity IVR with speech recognition, fully customizable call flows, and built-in fax, SMS and email capabilities.
Auto Dialer
CRM-integrated predictive dialing with live dashboards and historical reporting on every call campaign.
Active Data Networks
End-to-end LAN, WAN and wireless networking — switches, advanced firewall security and servers engineered for performance, protection and scale.
Passive Data Networks
Certified structured cabling — UTP and fiber-optic installation, termination and testing — delivered fast, right the first time.
Digital Signage
Complete digital signage solutions with easy content management and engaging multimedia — high-quality video, audio, animation and graphics for targeted, narrowcast communication.
LED Screens
Indoor and outdoor LED displays with leading technology, user-friendly control and personalized, diversified design options.
Video Surveillance
IP cameras and video servers over standard Ethernet — with built-in web access, so footage is viewable directly from any browser without a dedicated DVR.
Fire Detection Systems
Fire detection and alarm systems engineered to identify emergencies early and alert occupants — tailored to your building, occupancy and risk profile.
Access Control Systems
From mechanical locks to full electronic access control, we help you manage and monitor who can enter every space and asset.
Need Help Choosing the Right Solution?
Our consultants will assess your requirements and recommend the right technology mix.