EI Services
It’s our game — and we know how to play it.
A Structured Approach, Built Around Your Needs
Adapting a structured approach for providing the best-fit infrastructure solution to match the business-user’s needs.
Needs Capturing
Understand the business challenge before touching a single spec sheet.
Solutions Design
Architect an end-to-end solution matched to your requirements.
Technology & Infrastructure Selection
Choose the most reliable, cost-efficient enablers from our partner network.
Development & QA
Build, test and validate every component before go-live.
Operations & Maintenance Services
Managing the after-implementation aspects of maintenance and support through professional-services options:
Regular Maintenance Contracts
Scheduled and on-call maintenance support, delivered on-site with selective SLA options built around your operation.
Outsourcing Skills
Dedicated on-site support engineers for long-term operations, maintenance and support — an extension of your own team.
Remote NOC Operations
24×7 monitoring, alarm response and technical troubleshooting — with on-site escalation whenever needed to restore normal operations.
Advanced Services From Certified Experts
Advanced services can be introduced by accessing the EI Skill Center for consulting services such as:
Advisory Engagements
- Short/long-term assignments
- Customized training
- Technical assessments
- Project management
- Gap analysis
Domains & Standards
- Management Consultation
- Technical Consultation
- License Cost Optimization
- Customer Experience Management (CEM)
- Information Security Management Systems (ISMS)
- IT Service Management (ITIL)
- Process Enhancement (Six Sigma)
Let’s Talk About Your Service Needs
From a single maintenance contract to a fully outsourced NOC — we’ll tailor the right service model for you.